The Women & Family Empowerment Support Worker plays a key role in supporting AIWCC’s Women Empowerment and Conversation Circle Program by empowering newcomer and immigrant women to overcome systemic barriers, foster self-awareness and leadership, and build resilience. The position involves group facilitation, supportive counseling, advocacy, program coordination, and community outreach. This is a dynamic role for a flexible and compassionate individual who thrives in cross-cultural environments and is passionate about uplifting the voices of newcomer women and families.
Key Responsibilities
Program Facilitation
- Plan and co-facilitate inclusive English conversation circles, family programs, and life skills workshops in a trauma-informed, strength-based environment.
- Promote a safe, inclusive, and positive space for learning, dialogue, and community connection.
- Support participants’ leadership development, emotional well-being, and community engagement.
- Deliver culturally responsive sessions on topics such as parenting, budgeting, communication, conflict resolution, gender-based violence awareness, and rights, education.
Participant Support & Advocacy
- Build positive, trusting relationships with women and families using a non-judgmental, client-centered approach.
- Provide supportive one-on-one counseling and referrals to external services including legal, housing, employment, and mental health supports.
- Advocate on behalf of women or empower them to advocate for themselves with systems and services.
- Focus on the safety and well-being of children through the empowerment of their mothers.
Community Engagement & Outreach
- Liaise with community partners and service agencies to stay informed on available resources and build referral pathways.
- Promote the program in community spaces and support outreach to underserved newcomer women.
- Attend community meetings, family group conferences, and court hearings as needed to support clients.
Administration & Reporting
- Assist in program evaluation through feedback collection, session reports, and data entry.
- Prepare and maintain accurate participant records, case notes, and documentation while ensuring confidentiality.
- Contribute to project implementation and continuous program improvement in line with AIWCC’s values.
Team Collaboration
- Attend and actively contribute to regular team meetings.
- Work collaboratively with facilitators, volunteers, and program staff.
- Demonstrate flexibility and willingness to adapt to changing program and community needs.
Qualifications & Experience
- Post-secondary diploma or degree in in Education, Social Work, Women’s Studies, or a related field.
- Minimum 3 years’ experience in group facilitation, program coordination, or front-line support work with immigrant or refugee communities.
- TESL certification or equivalent from a recognized institution.
- Strong verbal and written communication skills; cross-cultural communication competency is essential.
- Demonstrated knowledge of trauma-informed and anti-oppressive practices.
- Fluency in English required; additional languages such as Somali, Tigrigna, or Pashto are strong assets.
- Excellent organizational, administrative, and computer skills (Microsoft Word, Excel, Publisher, PowerPoint).
- Ability to work independently with minimal supervision and manage multiple priorities.
- Strong professional boundaries, confidentiality, and ethical practice are a must.
- Valid Class 5 driver’s license, insurance, and access to a reliable vehicle.
- Must provide a current Criminal Record Check (including Vulnerable Sector) and Child Welfare Record Check.
Job Types: Part Time, Contract
Contract length: Until March 31,2026, with potential extension starting April 1,2026
Pay: From $27-30 per hour
Expected hours: 20 hours per week
Application submission details:
Your application will be assessed based on how strongly your identified qualifications meet the criteria in the job advertisement.
Only those applicants who best demonstrate how they meet the qualifications outlined in the job ad will be contacted to advance to the next phase via e-mail. The successful candidate may be required to provide several references and undergo a satisfactory criminal reference check prior to the commencement of employment.
AIWCC supports equal employment opportunities and encourages applicants of diversity. Our policies and procedures are intended to be non-discriminatory and barrier-free, in accordance with the Alberta Human Rights Code and the Accessibility for Albertans with Disabilities Act. Please advise us of any accommodation measures you may require during our recruitment and selection process.